GOALS

· To fulfill your customers ’ Requirements

· Users need more quality every day to cater users ‘ needs

· These requirements imply a strong strategy to increase the Information technologies assets

 

· TO Custom and Improve Business processes

· To answer and manage the complexity of the information systems necessary to meet the customer requirements, the IT Directions must monitor and control  eonomic, qualities and progress scorecard to fit their organizations with business goals.

· To Improve staff efficiency 

· By a process reingeneering of each IT business 

· To reinforce Partners Agreements Managment to improve Service Layer Agreement

· Engage a long term Quality Assurance Policy